Understanding Activation Process

Modified on Fri, 21 Mar at 12:24 PM


When you activate your tracker on lonestartracking.com, it is important to understand the process and the timeline involved. Here is a breakdown of what to expect:


1. Activation: Once you have completed the activation process on our website, your tracker is officially registered in our system.


2. Device Installation: After activation, it will take up to 24 hours for the device to be fully installed into your account. During this time, our team will work to ensure that the tracker is properly linked to your account and ready for use.


3. Testing: After the device has been installed, we advise performing a test to verify its proper functionality. This can be accomplished by either waiting 12 hours post-installation in your account or allowing the device to travel a distance greater than 750ft (as the crow flies).


4. Troubleshooting: If you encounter any issues during the activation process or after the device is installed, our customer support team is here to help. You can reach out to us via phone, email, or live chat for assistance.


By understanding the activation process and being patient during the installation period, you can ensure a smooth and successful experience with your tracker on lonestartracking.com.

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