FAQ

What kind of real-time alerts are available?
The LoneStar Tracking GPS system offers the ability to enable real-time alerts via text message and/or email, which will let you know important information ...
Thu, 4 Feb, 2021 at 5:39 PM
Where can I get the LoneStar Tracking mobile app?
The LoneStar Tracking mobile application can be found for Android HERE and for iOS HERE Installing the application on your mobile device will let you ...
Thu, 4 Feb, 2021 at 5:41 PM
How do I activate my GPS Tracker?
This article applies to newly purchased trackers and users who need to create a new LoneStar Tracking account.  The first step is to go to www.LoneStarTra...
Mon, 6 Sep, 2021 at 10:44 PM
How do I add a new or additional device to my service?
If you already have a LoneStar Tracking account and would like to add a new device, its easy! If you already have the tracking device in your hands, the...
Tue, 6 Apr, 2021 at 3:53 PM
How can the LoneStar Tracking device location be accessed?
Our system will allow you to view your device(s) location(s) in three ways: via the internet, via your web-enabled mobile phone, or via our mobile app.
Sun, 25 Apr, 2021 at 9:26 PM
How far will my GPS track or locate?
Our system is designed to track and locate anywhere in North America as long as there is 4G or 5G Cat M1 cellular service in the area.  If the device enters...
Sun, 25 Apr, 2021 at 9:28 PM
Will my tracker work anywhere?
Your tracking device will have coverage almost everywhere in North America, unless otherwise specified.  Our trackers require a 4G/5G Cat M1 cellular signal...
Sun, 25 Apr, 2021 at 9:30 PM
I recently activated my GPS tracker, but I don't see it on the map.
This is common when you first activate your GPS tracker.  Many of our devices (Yabby, Oyster2, Remora) have a sleep mode.  This means, when the device is st...
Sun, 25 Apr, 2021 at 9:35 PM
I just purchased a subscription, and I can't log in.
Activation can take up to 12 hours to complete, depending on the network load.  Once activation is completed, you will receive an email with a new username ...
Sun, 25 Apr, 2021 at 9:37 PM
I found a GPS tracker and I would like to know who it belongs to.
We take our customer privacy seriously.  Unfortunately we are unable to release any information about the tracking device unless you are authorized on the a...
Sun, 25 Apr, 2021 at 9:38 PM