FAQ (36)

How long will it take to get my device after ordering?

Modified on Thu, 13 Apr, 2023 at 8:23 AM
How do I change the name of my tracking device?

Modified on Wed, 26 Apr, 2023 at 2:54 PM
Why can I log in to the Mobile app but not the Web app?

Modified on Wed, 26 Apr, 2023 at 4:09 PM
How do I create a movement alert?

Modified on Thu, 4 May, 2023 at 10:55 AM
Where is the OBD2 port located on my vehicle?

Modified on Fri, 23 Jun, 2023 at 10:57 AM
How do I cancel or suspend my service?

Modified on Thu, 31 Aug, 2023 at 1:29 PM
Can you ship outside of the USA?

Modified on Thu, 31 Aug, 2023 at 1:41 PM
How do I update my Credit Card on file?

Modified on Thu, 31 Aug, 2023 at 2:41 PM
I can't reset my password or need help with my password

Modified on Thu, 31 Aug, 2023 at 2:44 PM
I can log into the computer but not the mobile app

Modified on Thu, 31 Aug, 2023 at 2:47 PM