How do I troubleshoot my GPS Log Book device?

Modified on Wed, 26 Apr 2023 at 09:30 AM

If you're experiencing issues with your GPS Log Book device, follow these steps to troubleshoot:

  1. Make sure the app is active: Check if the app is active in your program tray. If you don't see it, use your search bar and open it. The app should then show up in your tray.


  2. Click on "Troubleshooting": Right-click on the app icon in the program tray and select "Troubleshooting" from the menu.

  3. Start the test: Click on the "Start Test" button in the Troubleshooting window.

  4. Copy test information: Once the test is complete, click on the "Copy" button to save the information to your clipboard.

  5. Send to support: Paste the test information into the body of an email and send it to for further assistance.

That's it! Follow these steps to troubleshoot your GPS Log Book device and get back on track with your GPS tracking.

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